FREQUeNTLY ASKED QUESTIONS


When will I receive my order? 
All jackets are made at time of order, in order to ensure the best possible quality, orders take 10 - 12 business days to prepare and process. You will receive an email confirmation with your tracking number once your order has been shipped. Shipping takes about 3 - 4 days. Until then, hold tight por favor. Our hands are busy sewing and stitching! 

What are your size measurements?
All sizing information can be found in our Size Guide

When will you carry my size? 
If you sign up to our newsletter, we will update you as soon as we are restocked! 

What is your return policy?
For information regarding our return / exchange policies, please click here. 

Can you put your Virgen design on a jacket I already own?
Sorry, we don't offer that service at the moment. 

Do you have a shop?
No we don't, hopefully some day! 

Do you carry mens jackets? 
We do not carry or design mens jackets at at the moment, but we will soon! Please sign up to our newsletter for updates on our mens jackets. 

Do you ship internationally? 
Our checkout shipping options include USA, Canada, Mexico, UK, Australia, Canada, and France. For other shipping to other countries, please email us directly at hello@hijadetumadre.com

Do you accept custom jacket orders? 
Yes yes yes! Please email us directly at hello@hijadetumadre.com to start your custom order.